Welcome to an enhanced STAR Network experience!

As a direct STAR Network member we are thrilled to offer you:

  • Expanded access to innovative network solutions
  • Assistance in growing your debit network volume and understanding the payments landscape
  • Focused, knowledgeable and dedicated relationship management
  • Tools to maximize your non-interest income

What's Next

Effective January 1, 2021 you will have direct access to our STAR associates, as well as network products and services that are only available to network members supported directly by the STAR Network.  With this transition, your STAR Network Membership Agreement will not be impacted and will remain fully in place.  And, most importantly, your cardholders' experience will remain unchanged.  

In order to effectively transition support, we will simply need updated contact information from you no later than March 30, 2021.

Delivering Service Excellence to our Direct STAR Members

As a leading full-service debit payments network, STAR delivers exceptional value to many organizations delivering debit payments services to consumers across the U.S.  We support over 2800 financial institution members and strongly value the relationships we have in place with all our members - large and small. We are excited to open up a number of new benefits to your organization.

Your direct relationship with STAR Network will enable access to:
 

Exceptional customer service provided directly by STAR Network, the country’s third largest debit network 

The option of daily interchange settlement and monthly fee settlement directly to your account 

Enhanced settlement and reporting services, and a regular program review that includes clear and concise revenue reporting and quarterly business reviews with your STAR relationship manager to gain valuable member insights

Regular communications regarding product enhancements, network bulletins and updated operating rules which are distributed two times per year. In addition, your STAR relationship manager will conduct regularly scheduled program reviews and collaborate with you to identify opportunities to achieve your debit program goals and objectives.

Innovative solutions available only to direct STAR members

MoneyPass

The #1 surcharge-free ATM Network in the U.S., with over 30,000 convenient ATM locations nationwide. As a direct STAR member, you gain the ability to offer expanded surcharge-free access to cardholders affordably with MoneyPass.

CardFree Cash

This surcharge-free and card-free solution allows consumers to withdraw cash easily and safely at over 30,000 ATMs nationwide.

Card Expert

No charge access to the premier business intelligence platform which delivers actionable insights on your STAR network transactions in easy-to-use, interactive dashboards for card portfolio optimization.

Network Integrity Fraud Services

Enhanced fraud mitigation capabilities, including predictive fraud scoring and an enhanced Guardian tool powered by a sophisticated AI-based solution from IBM® Safer Payments. The solution is used by many of the country’s largest issuers, so that STAR and your credit union can set unique rules to further mitigate fraud.

STAR Access

Improve your financial institution’s signature transaction net economics.